Shipping policy

Our Shipping Policy outlines the details regarding the shipping process for orders placed with Ettamichaeltrends. We aim to provide clear and transparent information to ensure that you understand how shipping works and what to expect when you make a purchase from us. Here's an overview of our Shipping Policy:

  1. Shipping Methods: We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping options. The available shipping methods may vary depending on your location and the items in your order.

  2. Processing Time: Orders are typically processed and shipped within 1-3 business days after payment verification, excluding weekends and holidays. Please note that processing times may be longer during peak seasons or promotional periods.

  3. Shipping Times: Shipping times vary depending on the shipping method selected and your location. Standard shipping usually takes between 3-7 business days for domestic orders, while expedited shipping may deliver your order within 1-3 business days. International shipping times vary by destination and shipping method chosen.

  4. Shipping Costs: Shipping costs are calculated based on the shipping method selected, the weight and dimensions of your order, and your delivery address. You will be able to view the shipping costs at checkout before completing your purchase.

  5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

  6. Shipping Restrictions: Some items may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. We are unable to ship certain products to certain locations due to these restrictions. Please review any applicable restrictions before placing your order.

  7. International Shipping: For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery, and are the responsibility of the recipient. We are not responsible for delays or additional charges incurred due to customs processing.

  8. Shipping Address: Please ensure that your shipping address is accurate and complete to prevent delivery delays or misplacements. We are not responsible for lost or undeliverable packages due to incorrect addresses provided by the customer.

  9. Shipping Damage or Loss: In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.

If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is smooth and enjoyable.